Alice Shin joins the Integrated Service Centre as Senior Manager, Service Centre

July 27, 2020

We are pleased to welcome Alice Shin as the new Senior Manager, Service Centre for the Integrated Service Centre (ISC). In this new role, Alice will be responsible for the comprehensive strategic leadership and direction for the operations of the Service Centre, including human resources, resource allocation, strategic planning, policy development, and knowledge management. She will also determine the evolving service support requirements and be accountable for optimal user support experience for related ISC products and services.