Enhancements: A New Window Into Our Work

June 13, 2022

Since our formation, part of the ISC’s role has always been to support the of continuous improvement of Workday at UBC. Workday enhancements have always been a key piece of that work, but now the UBC community will have greater visibility into this work through our newly public list of enhancements.


Updated UBC Self Service Portal and New Workday Support Form

November 28, 2021

As part of our ongoing work to help our community better access support and to resolve help requests more efficiently, we are making updates to both the UBC Self Service Portal and our support forms.

These changes include:


Update on ISC Support Services

September 02, 2021

Over the past nine months, the ISC has continued to learn how we can best support the UBC community. Our ongoing work to adapt to evolving needs and to find ways to improve has led us to make some changes. We want to share our progress so far, what’s changing this fall, and upcoming work with you to show how we’re responding to your feedback, and what you can expect from us going forward.


Survey to Gather Feedback on HR / Finance Administrative Processes

May 21, 2021

Now that Workday has been implemented for approximately six months, the Integrated Renewal Program (IRP) and Integrated Service Centre (ISC) will conduct a survey from June 1 – 18 to measure the user experience of six HR / Finance administrative processes that affect a broad group of UBC faculty and staff. 


How is support at UBC changing?

November 02, 2020

Once Workday goes live, the Integrated Service Centre will be your point of contact for Workday related questions, issues, and requests. This means the way you will be supported is changing.